Departments Stores Store Associate - Cato Field Management - Cato Store Associate - It's Fashion Field Management - It's Fashion Store Associate - Versona Field Management - Versona Corporate Construction/Store Development Credit Distribution Center E-Commerce Fashion Design, Color & Trend Finance/Accounting Human Resources Information Technology Loss Prevention Marketing/Advertising Merchandise Planning & Allocation Merchandising Product Development Real Estate Store Operations Job Title: Part Time Collector Department: Credit LOCATION: Charlotte, North Carolina JOB SUMMARY: Reduction of Account Receivable delinquency through effective telephone communication. Collection effort may be on a predictive dialer system and/or the assignment of accounts to specific collector queues. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ability to handle customers in professional manner. Contact delinquent customers via telephone to negotiate payments and resolve current delinquency Utilize and follow guidelines in accordance to the Fair Debt Collection Practice Act and the Cato Corporation /Cedar Hill National Bank Privacy Policy and the Bank Secrecy Act. Demonstrate initiative to contact customers by utilization of available resources. Support special projects and cross-functional initiatives as assigned. QUALIFICATIONS: EDUCATION: High School Diplom WORK EXPERIENCE: Customer Service and/or collection experience preferred CERTIFICATES, LICENSES, REGISTRATION REQUIRED: None KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Strong verbal and written communication skills Computer literate Customer service oriented Ability to work under pressure in a professional manner REQUIRED PRE-EMPLOYMENT/SKILLS TESTING: Drug Test/Criminal Background Screen Data Entry Alpha Numeric E-Mail catojobs@catocorp.com For our online employment application, click here. If you are intersted in joining the team, please complete an online application or bring your completed application to your nearest store. To find the store nearest you, please click on the Store Locator. Equal Opportunity Employer Drug-free workplace You must be at least 18 years of age to be employed by the company.
